How to Track Your SASSA R370 Payment Status


Everything You Need to Know About the SASSA R370 Social Relief of Distress (SRD) Grant Update in 2025

South Africans who rely on the Social Relief of Distress (SRD) grant have a key update to be aware of: as of April 2025, the monthly payment has increased from R350 to R370. This adjustment reflects the ongoing need to provide meaningful financial support to vulnerable individuals affected by unemployment or economic hardship in South Africa.

Whether you are a first-time applicant eager to qualify, an existing beneficiary wanting to check your payment status, or someone helping a loved one apply, this guide will walk you through the entire process—from eligibility to application and tracking your payments.


What is the SASSA R370 SRD Grant?

The SRD grant was originally introduced in 2020 as an emergency response during the height of the COVID-19 pandemic. Since then, it has continued to serve as a temporary but vital financial lifeline for those who are unemployed and have no other sources of income.

Despite being termed “temporary,” the grant remains essential due to South Africa’s high unemployment rate and the increasing cost of living. Starting April 2025, the grant value has increased by R20, moving from R350 to R370 per month.

The grant is administered by the South African Social Security Agency (SASSA) and is intended to help recipients cover basic living costs such as food, electricity, and transportation. Although it is not designed to be a long-term income replacement, it offers critical relief for many struggling households.


Who Qualifies for the SASSA R370 SRD Grant in 2025?

To ensure the grant reaches those most in need, SASSA applies strict eligibility criteria:

  • Age: Applicants must be between 18 and 59 years old. Those younger or older may qualify for other social grants, such as the Child Support Grant or Old Age Pension.
  • Citizenship: You must be a South African citizen, permanent resident, or recognized refugee/asylum seeker registered with the Department of Home Affairs.
  • Income Threshold: Your total household income must be below R624 per month. This includes all income sources, including informal work, part-time jobs, family support, or any other earnings.
  • No Other Government Assistance: You cannot be receiving any other government benefits such as:
    • Unemployment Insurance Fund (UIF)
    • Other SASSA grants (child support, disability, old age, etc.)
    • Government bursaries or scholarships

Meeting these conditions helps ensure the grant goes to individuals without any other form of financial support.


How to Apply for the SASSA R370 SRD Grant

Applying for the grant is straightforward and can be done using three convenient methods:

1. Online Application (Fastest & Most Convenient)

  • Visit the official SASSA SRD portal: https://srd.sassa.gov.za
  • Select your category: South African ID holder or asylum seeker.
  • Click on “Apply Online.”
  • Enter your South African ID number and mobile phone number.
  • Follow the prompts and submit your application.

2. WhatsApp Application

  • Save SASSA’s WhatsApp number: 082 046 8553 on your phone.
  • Send a message with the word “hi”, “apply”, or “SRD.”
  • Follow the step-by-step prompts to enter your ID number, name, and income information.
  • Confirm your details and submit.

3. In-Person Application

  • Visit the nearest SASSA office.
  • Request and complete the SRD grant application form.
  • Bring your ID book or Smart ID, proof of residence, and any income documents.
  • Keep your documents well organized to speed up processing.

How to Track Your SASSA R370 Grant Application and Payment Status

After applying, tracking your application is important to ensure no issues delay your payment. You can check your status in the following ways:

1. Online Status Check

2. WhatsApp Status Check

  • Send the word “status” to 082 046 8553.
  • Complete any security verification.
  • Receive updates on your application progress and payment dates.

3. SASSA Toll-Free Helpline

  • Call 0800 60 10 11 for assistance and more information.

Checking your status regularly allows you to correct any problems (e.g., incorrect bank details) before payment processing.


When Will You Receive Your R370 Payment in April 2025?

SASSA has confirmed payments for the April 2025 grant cycle will occur between April 25 and April 30, 2025. The exact payment date depends on:

  • When your bank verification completes
  • Your chosen payment method (bank deposit or cash collection)
  • The approval date of your application

SASSA will send SMS or WhatsApp notifications to confirm when your payment has been processed. If you haven’t received notification by the end of April, check your application status or contact SASSA.


Expert Tips for a Successful SASSA SRD Grant Application

Use one mobile number consistently: Updates and payment confirmations are sent via SMS, so avoid changing your phone number unnecessarily.

Ensure bank details are accurate: Wrong details delay payments significantly.

Keep income below R624: Any increase in income beyond this disqualifies you.

Avoid duplicate applications: Submitting multiple applications can cause delays and confusion.


Frequently Asked Questions (FAQs)

Q: Can I apply if I have a part-time or informal job?
A: Yes, as long as your total monthly income remains under R624.

Q: What if my application is rejected?
A: You can appeal within 30 days by following the online appeal process. Double-check all your information and eligibility before appealing.

Q: How long does the approval process take?
A: Typically 7 to 14 working days, depending on verification steps.

Q: Is there a deadline to apply for the April 2025 grant?
A: There is no strict deadline, but applying before the 15th of the month improves your chances of payment in that cycle.


Final Thoughts

The SASSA R370 SRD grant remains a lifeline for thousands of unemployed South Africans. By understanding the eligibility requirements, following the application process, and regularly tracking your application status, you can ensure you receive this important support without unnecessary delays.

Stay informed, keep your details up to date, and don’t hesitate to contact SASSA through their helpline or online portal if you need help.

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