In our fast-paced digital world, it’s become second nature to order food through an app, shop online, stream movies, or book a ride—all at the tap of a screen. But with all this convenience comes a hidden danger that’s catching many people off guard. Standard Bank, South Africa’s largest bank, has issued an urgent warning to its customers: a type of scam called Card-Not-Present (CNP) fraud is on the rise, and it’s more common—and dangerous—than you might think.
The Rise of Card-Not-Present Fraud
CNP fraud happens when criminals use stolen bank card details to make online purchases or sign up for digital services, all without ever needing the physical card. It’s sneaky, fast, and often difficult to detect until the money has already left your account.
These fraudsters target platforms we use every day—like online shopping websites, food delivery apps, and even social media advertisements. What makes it so dangerous is how easy it is to fall into the trap. One wrong click, and your bank details could be in the hands of criminals.
Technology: A Double-Edged Sword
Athaly Khan, Head of Fraud Risk Management at Standard Bank, explains that cybercriminals are evolving just as quickly as the technology we rely on. “Every day brings new tricks, new tactics, and new victims,” she says. Fraudsters use everything from fake websites to shady pop-up ads to lure people into handing over their card information.
These criminals are experts in deception. They design realistic-looking websites or apps, often complete with logos and branding to mimic trusted companies. The goal? To trick you into entering your card number, expiry date, and CVV code. Once they have this data, they can use it to spend your money or fuel illegal schemes—from fake investments to elaborate Ponzi setups.
Even Google search results aren’t safe anymore. Scammers have figured out how to place malicious ads that appear right when people are searching for financial advice, discounts, or travel deals. If you’re not careful, one click can land you on a scam site without even realizing it.
“You might get offers that seem helpful or exciting,” Khan warns.you will be requested to do what they want to get you. But their real intention is to get your personal or financial information.”
Scams Are Getting Smarter—and More Personal
One particularly alarming scam involves fraudsters using stolen card info to fund social media ad campaigns. These ads look completely normal—like a great sale or a smart investment opportunity. But behind the scenes, they’re nothing but traps. Clicking on one could lead you to a cloned website that looks legit, where you’ll unknowingly hand over sensitive details.
And these scams are not just theoretical. Standard Bank has come across fake promotions being spread via WhatsApp, claiming to be connected to the bank, SBG Securities, or its online trading platforms. These messages often include official-sounding references, like Financial Sector Conduct Authority (FSCA) registration numbers or even the names of real bank executives.
The bank has made it clear that these are 100% fake. None of the claims are true, and customers are urged not to engage with them under any circumstances.
How You Can Protect Yourself
To help customers stay safe, Standard Bank has shared a list of practical tips to avoid becoming a victim of CNP or online fraud:
- Stick to official sources: Only download apps from trusted platforms like the Google Play Store or Apple App Store.
- Update your apps regularly: Security patches in updates help close loopholes that fraudsters might exploit.
- Think twice about saving your card details: Avoid storing your card info on apps unless it’s absolutely necessary. Use safer options like PayPal or Apple Pay when possible.
- Be cautious with website URLs: Always check if a website is secure before entering your information. Look for “https” and the padlock icon in the browser bar.
- If it seems too good to be true, it probably is: Be skeptical of ads or offers that seem unbelievably cheap or urgent.
- Activate two-factor authentication (2FA): Add an extra layer of security to all your important accounts.
- Use ad blockers: These help limit exposure to suspicious pop-ups and sketchy ads.
- Avoid clicking on pop-up ads or unknown links: Instead of clicking, type the website’s address directly into your browser.
- Keep antivirus software up to date: A good antivirus program can detect threats before they cause harm.
Don’t Drop Your Guard
Standard Bank also warns that scammers are now using artificial intelligence to make their tricks even more convincing. Deepfake videos, cloned voices, and realistic fake emails can be very persuasive. That’s why it’s more important than ever to pause and double-check before clicking, calling, or sharing anything online.
Remember: If something feels off, it probably is. Never give your card or banking details over the phone, especially if the call wasn’t expected. And don’t feel pressured to act quickly. Scammers often create a false sense of urgency to rush their victims into making mistakes.
The bank also recommends using its mobile app’s card settings feature for added control. With this tool, you can enable or disable certain transaction types, such as international purchases or online shopping. That way, even if your details are stolen, fraudsters won’t be able to use them.
Stay Alert, Stay Safe
Cybercrime is growing more sophisticated every day, and no one is completely immune. As South Africans become more connected, it’s vital to stay educated and alert. Taking just a few simple steps could be the difference between protecting your hard-earned money and falling into a fraudster’s trap.
Standard Bank’s message is clear: Digital convenience is a wonderful thing, but it comes with responsibilities. Be cautious, stay informed, and always put your security first. In today’s world, the best defense is being proactive—and a little skepticism can go a long way.