# **How to Use the Unisa Invigilator App: A Step-by-Step Guide**

As online learning continues to grow, universities are adopting new ways to ensure fair and credible assessments. The University of South Africa (Unisa) has introduced the Unisa Invigilator App to help monitor students during online exams. This app ensures that exams are conducted fairly while making the process smooth and stress-free for students.

If you’re a Unisa student preparing for an online exam, this guide will walk you through everything you need to know—from downloading and setting up the app to submitting your exam successfully.


What is the Unisa Invigilator App?

The Unisa Invigilator App is a mobile application designed to monitor students while they complete online exams. It ensures that assessments remain fair and credible by using identity verification, audio recording, and document scanning.

How Does It Work?

  1. Identity Verification – The app confirms the student’s identity by asking them to take a selfie and pictures of their surroundings.
  2. Audio Recording – It records ambient sounds throughout the exam to ensure there are no unauthorized persons or disturbances.
  3. Document Scanning and Uploading – For written exams, students must scan and upload their answer scripts through the app.

This system allows Unisa to maintain high academic standards, even in a remote learning environment.


Why is the App Important?

Online exams can pose risks such as cheating or technical challenges. The Unisa Invigilator App helps minimize these risks by:

✅ Ensuring that the right student is taking the exam.
✅ Detecting and preventing cheating through continuous audio monitoring.
✅ Allowing students to scan and submit their work directly.
✅ Providing a smooth experience for non-venue-based exams.

If your exam requires the app, it’s mandatory to use it, so make sure you’re familiar with how it works before exam day.


How to Download and Install the Unisa Invigilator App

●You can find the unisa app on(Android and iOS)devices. Here’s how to get it:

Step 1: Download the App

  • Open Google Play Store (Android) or the Apple App Store (iOS).
  • Search for “Unisa Invigilator App” and tap Download or Install.
  • Ensure your phone is updated to avoid compatibility issues.

Step 2: Register as a Student

●You must open the app and tap (Register as a Student).

  • Enter your Unisa email address and create a password.
  • Double-check your details for accuracy.

Step 3: Verify Your Account

  • A verification code will be sent to your Unisa email.
  • Enter the code in the app to complete your registration.
  • If you don’t receive the email, check your spam folder or request a new code.

Once registered, you’re ready to set up your app for exams!


Setting Up the Unisa Invigilator App

Before your first exam, you must calibrate the app to ensure it functions correctly.

1. Allow Permissions

  • The app will request access to your camera, microphone, and storage.
  • These permissions are necessary for identity verification, audio recording, and document uploads.

2. Perform an Audio Check

  • Play the sample sound in the app to make sure your phone’s volume is high enough.

3. Take a Master Selfie

  • Stand in good lighting and take a clear photo of yourself.
  • Avoid wearing sunglasses or masks, as your face needs to be fully visible.

Completing these steps ensures you won’t face technical issues during your exam.


●Guide on using the app during the exam time.

There are two ways to use the Unisa Invigilator App, depending on how many devices you have available.

Option 1: Using One Device (Cell Phone Only)

  1. Open the Unisa Invigilator App and log in.
  2. Scan the QR Code – This code is provided by your lecturer on the module site.
  3. Access the exam – The QR code will redirect you to the myExams page.
  4. Complete your exam while following the app’s prompts.
  5. Upload your answer script on both the Unisa Invigilator App and the myExams platform.

Option 2: Using Two Devices (Laptop & Cell Phone)

  1. Access the question paper on your laptop via myExams.
  2. Scan the QR code using the Unisa Invigilator App on your phone.
  3. Complete the exam on your laptop while the app monitors the session.
  4. Upload your answer script on both platforms (app and myExams).

Using two devices can be easier, as it allows you to take the exam on a larger screen while the app runs separately.


Submission Deadlines & Important Notes

📌 You must submit your exam within strict time limits to avoid penalties.

  1. myExams Submission – You have 30 minutes after completing your exam to submit your answer script.
  2. Unisa Invigilator App Upload – You must upload documents within 8 minutes of finishing.
  3. Dual Submission Required – Submissions on the Unisa Invigilator App do not replace the official myExams submission.

⚠️ Failure to submit on time may result in your exam not being marked.


Technical Support & Troubleshooting

If you experience technical issues, Unisa has a dedicated WhatsApp support line:

📞 073 505 8273 (WhatsApp messages only)

Make sure to test your app and internet connection before the exam to minimize problems.


Frequently Asked Questions (FAQs)

1. Do all exams require the Unisa Invigilator App?

Not all modules require it. Check your exam requirements on the Unisa website before downloading the app.

●2.Can the application be used on tablet?
Yes, as long as it meets the system requirements.

3. What if my app crashes during the exam?

Restart your phone and log back in. If the issue persists, contact technical support immediately.

4. How do I know my files uploaded successfully?

Go to the Uploads section in the app to check the status.

5. Can I change devices during the exam?

No. Once you start, you must complete the exam on the same device.

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